playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 7677689405
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. Once connected, click to send the OTP and wait for it to arrive within the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your existing active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is necessary for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process that can take anywhere from 30 minutes to 3 hours. However, delays in payment processing can occur, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If you continue to experience issues, you can reach out to their care centre for assistance.
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